Shipping

Delivery Service (applicable if you have selected to have your order(s) delivered to a designated shipping address)
You may enjoy free standard delivery service to your specified billing address for any purchase.

Delivery is available on Monday to Friday (9:00am to 5:30pm), except public holidays. When order arrived, please check and confirm the packaging in good condition, and quantity received are same as ordered. Should you have any inquiry about delivery, please feel free to contact us at support.th@yalesmart.com.

After your order has been accepted, we will confirm with you about the delivery or installation time and date regarding delivery of the product(s). If payment was delayed due to bank approval process, delivery date will be adjusted accordingly. All expected delivery dates and time are estimates only. We shall not be liable for any loss or damage incurred or suffered by the customer as a result of any late delivery.

You shall give no less than 7days notice from 9:00am to 5:30pm (Saturday - Sunday and public holiday excluded) to our Customer Service Department hotline in respect of any request for change in delivery time, date and/or place, delivery of additional purchase. Please note that in the event that extra installation is required, such installation fee is not included in the delivery fee and will be charged separately.

In case of bad weather conditions, serious flooding or blocked or closed roads, the deliveries may be delayed or suspended. Our Customer Service Team will contact the affected customer within 24 hours via SMS/phone for rescheduling of delivery.

Shipping Fee

*ASSA ABLOY Company reserve the rights to impose additional charges for not selecting the correct field

Shipping Fee

** Note if outside the specified area Please contact Customer Service at 02-7227500 for details of travel expenses.