Terms of Use

Terms of Use

Access to and use of password protected and/or secure areas of the Website and/or use of the Services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorised access to such parts of this Website and/or Services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the Computer Misuse Act (Chapter 50A) of Singapore.

  1. Website

    The websites at www.yalesmart.com/sg is operated for and on behalf of ASSA ABLOY Singapore and its respective related bodies corporate which carry on business in Singapore using those websites (collectively, but not jointly or jointly and severally in any instance, referred to as ASSA ABLOY, us, we, our or the Company) for use in Singapore.
    Any person, firm, company, government body or other entity who accesses or uses this Website is referred to as you or your.

  2. Terms of Use and Acceptance

    1. Please read these terms and conditions carefully.

      The following Terms of Use govern your use and access of the Website (defined below) and the use of the Services. By accessing the Website and/or using the Services, you acknowledge and agree that you have read and understood these Terms of Use of the Company for the use of this Website and that these Terms of Use apply exclusively to your accessing and using this Website. If you do not agree to these Terms of Use, you should not continue to use this Website. These Terms of Use may be varied by the Company from time to time by the Company amending these Terms of Use as they appear on this Website or by notice in writing to you.You agree that these Terms of Use as so varied will apply exclusively to your accessing and using this Website after any such variation.

    2. General terms of use

      You agree: -

      • to access and/or use the Services only for lawful purposes and in a lawful manner at all times and further agree to conduct any activity relating to the Services in good faith; and
      • to ensure that any information or data you post or cause to appear on the Website in connection with the Services is accurate and agree to take sole responsibility for such information and data.
  3. Eligibility

    You must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms of Use and their agreement to take responsibility for: (i) your actions; (ii) any charges associated with your use of any of the Services or purchase of Products; and (iii) your acceptance and compliance with these Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this Website and using the Services.

  4. Goods and Services

    By using this Website you also acknowledge and agree you have read and understood the Terms and Conditions of the Company on which goods and services are supplied by the Company as they appear on this Website and that those Terms and Conditions will (subject to these Terms of Use) apply exclusively to the supply of all goods and/or services made by the Company to you pursuant to orders placed by you on the Company using this Website.
    You also acknowledge and agree that the Terms and Conditions may be varied by the Company from time to time by the Company amending the Terms and Conditions as they appear on this Website or by notice in writing to you.
    You agree that the Terms of Conditions as so varied will (subject to these Terms of Use) apply exclusively to the supply of all goods and/or services made by the Company to you pursuant to orders placed by you on the Company using this Website after any such variation

  5. Priority

    To the extent of any inconsistency between these Terms of Use, this Website or the Terms and Conditions:

    • these Terms of Use will prevail over this Website and the Terms and Conditions; and
    • the Terms and Conditions will prevail over this Website.
  6. Log-in User Name and Password

    You will only be able to place orders or use some of the services on the Company using this Website if you have created or been issued a log-in user name and password by the Company. You agree that you are responsible for the safekeeping, confidentiality and security of your log-in user name and password. You also acknowledge and agree that the Company is not required to enquire as to the authenticity of orders for goods and services placed using the log-in user name and password issued to you by the Company, and that you are liable for all (authorised and unauthorised) orders placed using the log-in user name and password issued to you by the Company. You agree to release and indemnify the Company in connection with any use (whether authorised or unauthorised) of your log-in user name and password. The Company may restrict your use of this Website by denying access to log-on to this Website or by written notice to you.

  7. Specifications

    Availability and specifications of products which appear on this Website may change. Similarly, reasonable variations in the finishes, materials, designs, shades, tints, colors, and other specifications of products may occur.
    Likewise, all illustrations, pictures and videos on this Website are intended as approximate representations only and are not binding in detail with regard to finishes, materials, designs, shades, tints, colors and other specifications.
    You should therefore check about the availability and specifications of products before ordering products, including even if you have previously ordered a particular product. To the fullest extent permitted by law, the Company accepts no liability whatsoever for any loss or damage (including consequential loss or damage), directly or indirectly, arising out of or in connection with any of the foregoing.

  8. Orders

    Any order placed by you on the Company for goods and services using this Website is subject to acceptance by the Company in accordance with the Terms and Conditions. Acknowledgement of receipt of an order placed by you on the Company for goods and services using this Website does not constitute acceptance by the Company. The Company reserves the right to accept or reject an order placed by you on the Company for goods and services using this Website including the unavailability of ordered goods or services, an error in the price, an error in the description of the goods or services or an error in your order.
    The Company will advise you if it is not able to accept any order placed by you on the Company once the Company has considered any such order. You may not cancel or defer an order placed by you using this Website without the prior written consent of the Company, and you should therefore very carefully review any order for goods and services proposed to be placed by you using this Website before it is placed.

    We reserve the right not to accept your order in the event that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, that there exists an error in the Site with regard to the particulars of or information on the product including but not limited to pricing and product description, or that you do not meet the eligibility criteria set out within the Terms of Use.

    The Products will be at your risk from the time of delivery in the address indicated by You. Ownership of the products will only pass to You when we receive full payment of all sums due in respect of the products, including delivery charges, or upon delivery, should this be later.

    We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

  9. Errors

    You acknowledge and agree that despite reasonable precautions being taken, goods and services may be listed at an incorrect price or with incorrect information due to errors, corruption or like events. In these circumstances, the Company will be entitled to cancel the order or to adjust the price for goods and services ordered by you using this Website to the correct price and information.

  10. Payment

    Payment for goods and services ordered using this Website must be made in accordance with the Terms and Conditions. If you make payment by credit, debit, charge or other form of payment card (Card), you agree to the Company charging a fee for doing so to the extent permitted by law.

    If you authorise or make payment by Card using this Website, you represent and warrant to the Company that you are the holder of the Card (or a duly authorised person of the Card holder) and authorise the Company to debit the Card for all monies owing to the Company for goods and services ordered by you from the Company using this Website.

    You also acknowledge and agree that the Company is not required to enquire as to the authenticity of orders for goods and services using your log-in user name and password nor is the Company required to refer to you or the holder of the Card before debiting the Card for monies owing to the Company for goods and services ordered by you from the Company using this Website.

    For payment using Visa, MasterCard or debit card, all such credit card transactions on the Site are processed using, a secure third party online payment gateway that encrypts your card details in a secure host environment. For the payment using, all such transaction on the Site are processed using its corresponding payment platforms. We cannot be held liable for any loss you may suffer if any of these third parties procure unauthorized access to any data you provide when accessing or ordering from the Site.

  11. Return of Goods

    In the event the Company agrees to accept goods for return that are not damaged, oversupplied, incorrectly supplied or defective, are not the subject of a warranty provided by the Company or are not the subject of any applicable consumer guarantee provided to you, the Company may charge a fee for the return of such goods.

    For details, please visit our Return and Exchange Policy.

  12. Cancelled Orders

    In the event the Company agrees to you canceling or deferring an order placed by you using this Website in accordance with Clause 8 of these Terms of Use, the Company may charge a fee for the cancellation of such order.

  13. Intellectual Property

    The content of this Website, including text, graphics, images, videos, software, names, brands, logos and trademarks, is copyright and is either owned or licensed by the Company. Other than for the purposes of, and subject to the conditions prescribed under the,and except as expressly prescribed in these Terms of Use, you may not in any form or by any means:

    • copy, adapt, reproduce, transcribe, store, sell, translate, modify, frame, transmit, download, upload, post, distribute, print, display, broadcast, perform, publish or create derivative works from any part of this Website;
    • use, copy or imitate the names, brands, logos or trademarks of the Company; or
    • commercialize any information, products or services obtained from any part of this Website, without the prior written consent of the Company. You are not permitted to use the copyright, trademarks, designs, patents or other intellectual property rights of the Company without the prior written consent of the Company.
  14. Restricted Use

    Except as expressly prescribed in these Terms of Use or as otherwise authorised by the Company in writing, you are provided with access to this Website on a non-exclusive, limited, revocable basis for your personal, non-commercial use or solely in connection with your own use, sale or promotion of our products, and you may not otherwise use, pass on or disclose any of the content of or information on this Website to any other person or trading entity.
    You may not use the information on this Website (including by hyperlink) in connection with the use, sale, promotion, advertisement, display or comparison of any products, services, companies or brands of any person or entity other than the Company.
    The use of the information on this Website is subject to the provisions of these Terms of Use, including Clauses 7, 9, 16 & 22.
    In no event are you permitted to disclose the terms and conditions on which goods and services are provided by us to you (including pricing) to any third party.
    Without limiting the foregoing you are authorised on a non-exclusive, limited, revocable basis to view, e-mail, download or print copies of the information on this Website, but only for your personal, non-commercial purposes or solely in connection with your own use, sale or promotion of our products. In doing so, you must also include all copyright notices and other notices that are included on this Website.
    The use of the information on this Website on any other website, platform or device for any other purpose is expressly prohibited.
    If you use the content of or information on this Website in a way not expressly permitted by these Terms of Use, the Company may revoke your permission to use this Website and such content and information. In that case, you must destroy all copies and reproductions however made upon demand by the Company.
    You may hyperlink your website to this Website on a non-exclusive, limited, revocable basis, subject to these Terms of Use. You agree not to post links to this Website on any websites that may be reasonably considered obscene, defamatory, threatening, grossly offensive, malicious or not relevant to the business of the Company.
    ASSA ABLOY reserves the right to remove and disable any and all links to this Website. If the Company revokes your right to hyperlink to this Website, you agree to immediately remove and disable all links to this Website.

  15. Restricted activities

    You agree and undertake NOT to:

    • impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
    • use the Website or Services for illegal purposes;
    • attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Website or Services;
    • post, promote or transmit through the Website or Services any Prohibited Materials;
    • interfere with another’s utilization and enjoyment of the Website or Services;
    • use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Website’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the Website or Services; and
    • use the Website or Services other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.
    1. Right, but not obligation, to monitor content

      We reserve the right, but shall not be obliged to: -

      • monitor, screen or otherwise control any activity, content or material on the Website and/or through the Services. We may in our sole and absolute discretion, investigate any violation of the terms and conditions contained herein and may take any action it deems appropriate;
      • prevent or restrict access of any Customer to the Website and/or the Services;
      • report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities; and/or
      • to request any information and data from you in connection with your use of the Services and/or access of the Website at any time and to exercise our right under this paragraph if you refuse to divulge such information and/or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and/or data.
    2. Restrictions

      Use of the Services is limited to authorised Customers that are of legal age and who have the legal capacity to enter into and form contracts under any applicable law. Customers who have breached or are in breach of the terms and conditions contained herein and Customers who have been permanently or temporarily suspended from use of any of the Services may not use the Services even if they satisfy the requirements of this Clause 15.2.

  16. Warnings

    You should take your own precautions to ensure that your use of this Website does not expose you to risk of viruses or other forms of interference which may damage your computer system.
    The Company does not warrant the accuracy, adequacy or completeness of information contained on this Website, nor does the Company undertake to keep this Website updated. To the maximum extent permitted by the law, the Company does not accept responsibility for any loss or damage (including consequential loss or damage) suffered as a result of reliance by you upon the accuracy or currency of this Website.
    You acknowledge that there is risk of unauthorised access to or alteration of your transmission of data or information using this Website.
    To the maximum extent permitted by the law, the Company does not accept responsibility or liability for any of the foregoing.

  17. Linked Web Sites

    This Website may contain links to other websites.
    Those links are provided for convenience only, and the Company does not endorse or make any representations or warranties about those websites. The use of such websites is at your own risk in all things.

  18. Privacy Policy

    The Company’s Privacy Policy (which can be accessed from this Website) is incorporated by reference into these Terms of Use and applies to your use of this Website.

  19. Consent to receive e-mails

    You consent to and authorise the use by us of any information provided by you (including Personal Data) for the purposes of sending informational and promotional e-mails to you. Your agreement to the provisions of this Clause 18 shall constitute your consent for the purpose of the provisions of any spam control laws (whether in Singapore or elsewhere). You may subsequently opt out of receiving promotional e-mails by clicking on the appropriate hyperlink in any promotional e-mail.

  20. Indemnity

    To the maximum extent permitted by law, you agree to indemnify and keep the Company fully indemnified from and against any and all suits, actions, claims, demands, losses, liabilities, damages, costs and expenses which the Company may suffer or incur arising in any way in connection with a breach by you of these Terms of Use.

  21. Limitation of Liability

    To the maximum extent permitted by law, any condition or warranty which would otherwise be implied into these Terms of Use is hereby excluded.

    To the maximum extent permitted by law and subject to the following paragraph of this Clause 18, you agree that the Company has no liability, and will not be liable, to you or any other person whether in contract, tort or otherwise for any costs, expenses, injury, loss or damage of any kind (including direct, indirect, special or consequential loss or damage of any kind, loss or profits, loss or corruption of data, business interruption or indirect costs) you or any other person may suffer or incur (whether by the negligence or fault of the Company or otherwise, except where the Company has purposefully acted in bad faith) arising in any way in connection with the use of this Website by you.
    If rights are conferred upon you or obligations are imposed upon the Company by certain Federal or State legislation which cannot be excluded, the provisions of this Clause 18 shall be read subject to those rights or obligations, and to the extent permitted by such legislation the Company hereby expressly limits its liability under any such legislation to the maximum extent permitted by law.
    Subject to the preceding paragraph of this Clause 18, you agree that the liability of the Company (which cannot be limited beyond the following provisions) is limited to:

    • in the case of the supply of goods by the Company, any 1 or more of the following (at the Company’s option):
      • the replacement of the goods or the supply of equivalent goods;
      • the repair of the goods;
      • the payment of the costs of replacing the goods or of acquiring equivalent goods; or
      • the payment of the costs of having the goods repaired; or
    • in the case of the supply of services by the Company, any 1 or more of the following (at the Company’s option):
      • the supply of the services again; or
      • the payment of the costs of having the services supplied again.

    Without reducing the effect of, and subject always to, the preceding provisions of this Clause 18, the Company’s total aggregate liability (if any) to you arising in any way in connection with the use of this Website will not, in any event, exceed the amount invoiced by the Company to you in connection with the use of this Website by you pursuant to which any such liability of the Company to you arises.
    For the sake of clarification, nothing in the preceding provisions of this Clause 18 is to be construed as the Company having any actual or deemed liability to you or any other person as a result of or in any way arising out of or in connection with the use of this Website.

  22. Disclaimer

    ALL INFORMATION (INCLUDING, WITHOUT LIMITATION, TEXT, IMAGES, GRAPHICS, LINKS, AND OTHER MATERIALS) ON THE WEB SITE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE AND OUR SUBSIDIARIES, AFFILIATES, PARTNERS, LICENSORS, BRAND LICENSEES AND SUPPLIERS HEREBY EXPRESSLY DISCLAIM TO EXTENT PERMITTED BY LAW ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AS TO THE OPERATION OF THIS WEB SITE, THE CONTENT OR USER CONTENT. Neither we nor our subsidiaries, affiliates, partners, licensors, brand licensees and suppliers warrants or makes any representations that (i) the Website will meet your requirements, (ii) the Website will be uninterrupted, timely, secure, or error free, or (iii) the results that may be obtained from the use of the Website (including any information and materials on this Website) will be correct, complete, accurate, reliable, or otherwise meet your requirements.

    This is a public web site. You should have no expectation of confidentiality with respect to any User Content you may submit on this Website. Do not submit confidential information here.

    We and our subsidiaries, affiliates, partners, licensors, brand licensees and suppliers shall have no liability for interruptions or omissions in Internet, network or hosting services and do not warrant that the Website or the services which make this Website available or electronic communications sent by us are free from viruses or any other harmful elements.

    Any material downloaded or otherwise obtained through the use of this Website is done at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

  23. Availability of Website and Services

    We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the Website or any Services and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the Website or any part of the Services.

  24. Questions and complaints

    If you have any questions or complaints, contact us by using the “Contact Us” page on the Website, as applicable.

  25. Termination

    1. Termination by us:

      In our sole and absolute discretion, we may with immediate effect upon giving you notice, terminate your use of the Website and/or Services and/or disable your Username and Password. We may bar access to the Website and/or Services (or any part thereof) for any reason whatsoever, including a breach of any of these Terms of Use or where if we believe that you have violated or acted inconsistently with any terms or conditions set out herein, or if in our opinion or the opinion of any regulatory authority, it is not suitable to continue providing the services relating to the Website.

    2. Termination by you:

      You may terminate these Terms of Use by giving seven days’ notice in writing to us.

  26. Notices

    1. Notices from us:

      All notices or other communications given to you if:

      • communicated through any print or electronic media as we may select will be deemed to be notified to you on the date of publication or broadcast; or
      • sent by post or left at your last known address will be deemed to be received by you on the day following such posting or on the day when it was so left.
    2. Notices from you:

      You may only give notice to us in writing sent to our designated address or e-mail address, and we shall be deemed to have received such notice only upon receipt. While we endeavour to respond promptly to notices from you, we cannot guarantee that we will always respond with consistent speed.

    3. Other modes:

      Notwithstanding Clauses 26.1 and 26.2, we may from time to time designate other acceptable modes of giving notices (including but not limited to e-mail or other forms of electronic communication) and the time or event by which such notice shall be deemed given.

  27. Miscellaneous

    1. Cumulative rights and remedies: Unless otherwise provided under these Terms of Use, the provisions of these Terms of Use and our rights and remedies under these Terms of Use are cumulative and are without prejudice and in addition to any rights or remedies we may have in law or in equity, and no exercise by us of any one right or remedy under these Terms of Use, or at law or in equity, shall (save to the extent, if any, provided expressly in these Terms of Use or at law or in equity) operate so as to hinder or prevent our exercise of any other such right or remedy as at law or in equity.

    2. Amendments: We may by notice through the Website or by such other method of notification as we may designate (which may include notification by way of e-mail), vary the terms and conditions of these Terms of Use, such variation to take effect on the date we specify through the above means. If you use the Website or the Services after such date, you are deemed to have accepted such variation. If you do not accept the variation, you must stop access or using the Website and the Services and terminate these Terms of Use. Our right to vary these Terms of Use in the manner aforesaid will be exercised with may be exercised without the consent of any person or entity who is not a party to these Terms of Use. Nothing in these Terms of Use shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law.

    3. Headings: used in these Terms of Use are for convenience only and shall be ignored in construing these Terms of Use.

    4. Correction of errors: Any typographical, clerical or other error or omission in any acceptance, invoice or other document on our part shall be subject to correction without any liability on our part.

    5. Currency: Money references under these Terms of Use shall be in General Singapore Dollars.

    6. Language: In the event that these Terms of Use is executed or translated in any language other than English (“Foreign Language Version”), the English language version of these Terms of Use shall govern and shall take precedence over the Foreign Language Version.

    7. Entire agreement: These Terms of Use shall constitute the entire agreement between you and us relating to the subject matter hereof and supersedes and replaces in full all prior understandings, communications and agreements with respect to the subject matter hereof.

    8. Binding and conclusive: You acknowledge and agree that any records (including records of any telephone conversations relating to the Services, if any) maintained by us or our service providers relating to or in connection with the Website and Services shall be binding and conclusive on you for all purposes whatsoever and shall be conclusive evidence of any information and/or data transmitted between us and you. You hereby agree that all such records are admissible in evidence and that you shall not challenge or dispute the admissibility, reliability, accuracy or the authenticity of such records merely on the basis that such records are in electronic form or are the output of a computer system, and you hereby waive any of your rights, if any, to so object.

    9. Sub-contracting and delegation: We reserve the right to delegate or sub-contract the performance of any of our functions in connection with the Website and/or Services and reserve the right to use any service providers, subcontractors and/or agents on such terms as we deem appropriate.

    10. Assignment You may not assign your rights under these Terms of Use without our prior written consent. We may assign our rights under these Terms of Use to any third party.

    11. Force Majeure: We shall not be liable for non-performance, error, interruption or delay in the performance of its obligations under these Terms of Use (or any part thereof) or for any inaccuracy, unreliability or unsuitability of the Platform's and/or Services’ contents if this is due, in whole or in part, directly or indirectly to an event or failure which is beyond our reasonable control.

    12. Injunctive relief: We may seek immediate injunctive relief if we make a good faith determination that a breach or non-performance is such that a temporary restraining order or other immediate injunctive relief is the only appropriate or adequate remedy.

    13. Terms and Conditions: means the terms and conditions of trade of the Company on which goods and services are supplied by the Company as they appear on this Website (or which have otherwise previously been agreed to by you) as may be varied by the Company from time to time by the Company amending the Terms and Conditions as they appear on this Website or by notice in writing to you.
      References to ‘include’ and like words are by way of example only and are without limitation. References to any document (including these Terms of Use) are references to that document as varied, amended, consolidated, supplemented, novated or replaced from time to time. References to any law are references to that law as amended, consolidated, supplemented or replaced from time to time.
      The failure of the Company to enforce or exercise at any time or for any period of time any term of any contract incorporating these Terms of Use shall not constitute or be construed as a waiver of such term and shall in no way affect the Company’s right thereafter to enforce or exercise same. Any provision of these Terms of Use which is or becomes prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective and severed to the extent thereof without invalidating any other provision of these Terms of Use, and any such prohibition or unenforceability shall not invalidate such provision in any other jurisdiction. These Terms of Use and any contract entered into between the Company and you shall be governed by and construed in accordance with the laws of Singapore and you hereby irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of Singapore and of any Courts which may hear appeals therefrom; provided however that these Terms of Use may be enforced by the Company against you in any other jurisdiction.