Shipping

Delivery smart lock via installer on the day of installation.
Customer is required to call Yale Store for rescheduling appointment 3 (three) working day before installation appointment.

Additional surcharge on top of installation; (exclude GST)

$15 applied on Sentosa / CBD area / Tuas
$40 applied on Security zone – need permit to enter (Military camp, Changi airport, Government office, Factory, Alps (airfreight loading bay area)
Delivery safe $40 (with staircase every floor additional $30)

Shipping

All Smart Door Locks will be delivered and installed by Yale official installers. No additional cost will be collected from customer on-site. Lock price includes free installation.
No installation will be entertained within all Jurong Islands
Stainless steel gate installation will cost additional $55.00

Other additional surcharges implemented by Yale Singapore for special locations:

Central Business District (office and residential) - $20.00
Tuas - $20.00
Arrive No Install (last minute cancellation/rescheduling less than 4 working days from the date of appointment - $45.00
Urgent Installation - $110.00
Sentosa and Security Zones (areas that require special permission) - $55.00