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Shipping
Delivery smart lock via installer on the day of installation.
Customer is required to call Yale Store for rescheduling appointment 3 (three) working day before installation appointment.
Additional surcharge on top of installation; (exclude GST)
- $15 applied on Sentosa / CBD area / Tuas
- $40 applied on Security zone – need permit to enter (Military camp, Changi airport, Government office, Factory, Alps (airfreight loading bay area)
- Delivery safe $40 (with staircase every floor additional $30)


Shipping
- All Smart Door Locks will be delivered and installed by Yale official installers. No additional cost will be collected from customer on-site. Lock price includes free installation.
- No installation will be entertained within all Jurong Islands
- Stainless steel gate installation will cost additional $55.00
Other additional surcharges implemented by Yale Singapore for special locations:
- Central Business District (office and residential) - $18.00
- Tuas - $20.00
- Arrive No Install (last minute cancellation/rescheduling less than 3 working days from the date of appointment - $44.00
- Urgent Installation - $108.00
- Sentosa and Security Zones (areas that require special permission) - $55.00